For many businesses, digital processes end at the point where documents require signatures. Enabling customers and suppliers to sign documents digitally cuts costs and speeds up processes, freeing up staff to get on with the job of generating revenue and growing the business.  

Businesses save time and costs and improve accuracy when they automate the production of important documents. Documents are often sent electronically to customers and suppliers but getting a signed returned copy still often involves printing and faxing or posting. 

Why Drop Back to a Manual Process from a Digital One? 

This happens for contracts of all types, including sales and that puts a delay on converting the sales pipeline and bringing in revenue
When it comes to receiving signed documents, all too often companies spend time manually handling incoming post or faxes, filing paper copies or scanning them and shredding the originals. It’s an overhead of time, resource and – in the case of paper documents – physical storage space. 
There is also a large chance of manual error in the process and the electronic record of customer/supplier interactions stands to be broken if signed documents aren’t uploaded to the customer relationship management system. 

Turn the Situation around with the Simple Addition of Electronic (e-) Signatures

Customers and suppliers receiving clearly marked up documents electronically simply insert their e-signature and return. The whole process is simple, quick, maintains the electronic record and delivers a host of business benefits including:

  1. Reduced costs – postage, printing and filing costs can be dramatically reduced 
  2. Saved time – not only by cutting down on stages in the process but also by slashing the time it takes to get documents returned 
  3. Minimized errors – by taking manual steps out of the process 
  4. Reduced storage – if your business is aiming to be paperless, e-signatures are a valuable step along the way to doing away with the filing cabinets
  5. Improved relationships – customers and suppliers will appreciate not needing to be chased for the return of a document 
  6. Electronic records – the chain of customer and supplier interaction is unbroken when signed documents are simply and efficiently stored as part of a complete record  

Find out how, with NeoSign by Odoo you can send, sign and approve documents online to simplify your processes, boost productivity and improve return on investment.

Ralph Mezzoni

Ralph Mezzoni

Director, Product Marketing - Mailroom Solutions

Ralph Mezzoni is the Director of Product Marketing for Mailroom Solutions at Quadient USA.  He has spent over a decade helping to develop new technologies to optimize mailing processes while minimizing mailing costs for customers across the United States.

Related Resources

Quadient CXM for Financial Services & Banking
Brochure

Quadient CXM for Financial Services & Banking

Redefine communications, deliver captivating experiences Financial institutions have always recognized th...

Parcel Pending - Mulitfamily
Brochure

Parcel Pending by Quadient - Multifamily Brochure

Parcel Pending by Quadient Parcel Locker Solutions simplify the management of incoming parcels by providing a secure and automated parcel process. Our parcel lockers are helping property managers around the world reduce operational expenses while increasing resident satisfaction.
Quadient Customer Journey Explorer
Brochure

Quadient Customer Journey Explorer

Orchestrate exceptional experiences

Quadient Suspect Package Containment Brochure
Brochure

Quadient Suspect Package Containment Brochure

The Bomb Box Isolation Unit has been developed to add a significant level of safety in dealing with the ever present threat of small improvised exp

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

96% customer satisfaction rate