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Top Reads of 2017 feature Quadient

Scott Draeger
Posted by Scott Draeger VP of Customer Transformation Thursday, January 11, 2018 - 20:04

Scott joined the industry in 1997, after earning a B.A. from University of Nevada, Las Vegas. He started as a document designer using several VDP technologies, before moving to the software side of the industry. He has more than 17 years of experience in the document composition software industry as both a transactional document designer and a software vendor. He earned his EDP and M-EDP certification from Xplor and his MBA in 2007 from the Lake Forest Graduate School of Management.

Customer Experience Update
Top Reads of 2017 feature Quadient

2017 was a big year for Quadient, and a big year in technology. We spend a lot of time writing articles, because it helps us share the things we see when we meet with clients and prospects as they redefine their communication strategies. 

We write a lot in Document Strategy, and Quadient (previously as GMC Software) was featured in three of the articles mentioned in their top ten most read articles of 2017. This was an amazing honor for us.  You can find the list here: DOCUMENT Strategy's Most-Read Stories of 2017

In position five, the rebrand to Quadient was covered. Document connected the CX trends to the Customer Communications Management (CCM) requirements that we have been advancing for the past two decades. You can read the article here: GMC Software Commits to the Customer Journey Under New Neopost Division Quadient

In position three, Quadient (as GMC) showed up with a strong position in Gartner’s Magic Quadrant for Customer Communications Management. You can read their full opinion here: GMC Software and OpenText Top Gartner's Magic Quadrant for CCM, and New Leaders Emerge

And we are honored to be featured in the top spot, with the most read article in Document for all of 2017. We covered the trends of 2018, back in the summer of 2017, because if you’re not planning for the trends this early, you won’t be setting them. Here is the top read article of 2017: The Top Communication Trends for 2018

This was an incredible honor for Quadient, and it shows that our work is resonating in the marketplace. Thank you for reading the articles we are writing. We hope you enjoy reading them as much as we enjoyed writing them.