Customer reviews are among Quadient’s favorite sources of feedback because they bring our products and services to life. Public customer reviews on third-party sites often provide contextual detail about how our products and services are being leveraged to drive better customer experiences.

Customer feedback drives critical discussions across our product, support, services, and sales teams to better meet the needs of people like you, in organizations like yours.

The entire Quadient team is excited to have been awarded (three!) “Top-Rated Awards” from TrustRadius based on reviews left for us by our customers.

TrustRadius has recognized Quadient Inspire with 2022 Top Rated Awards in the following categories:

  • Customer Communication Management 
  • Customer Journey Analytics
  • Customer Journey Mapping

Inspire customer reviews

 

With a trScore of 10.0 out of 10 and over 30 verified reviews, Inspire is recognized by the TrustRadius community as a valuable player in the Customer Communications Management, Customer Journey Analytics, and Customer Journey Mapping software categories.

The “Top Rated Award” consists of three key criteria:

1.    Recency

2.    Relevancy

3.    Rating

Earning a “Top-Rated Award” means that the reviews left by our customers have higher than four-star ratings, a trScore above 7.5, generate over 1.5% of the category traffic volume, and constantly add new reviews. Thanks to our customers, Quadient has met these criteria for three categories.

We are thrilled to have been awarded this recognition, and we are always grateful for customer feedback.

If you would like to submit your own review of Quadient on the Trust Radius site, we would be grateful for the chance to read about your insights and experiences with our technology.

Quadient continues to turn customer feedback into meaningful improvements to our software and services. We thank the team at TrustRadius for capturing an amazing amount of customer insight.

TrustRadius Quadient Reivew
 

 

Scott Draeger

Scott Draeger

VP of Customer Transformation

Scott joined the industry in 1997, after earning a B.A. from University of Nevada, Las Vegas. He started as a document designer using several VDP technologies, before moving to the software side of the industry. He has more than 17 years of experience in the document composition software industry as both a transactional document designer and a software vendor. He earned his EDP and M-EDP certification from Xplor and his MBA in 2007 from the Lake Forest Graduate School of Management.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

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Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate