Quadient Blog

Connecting ideas and people.

Advancing the Future of Communications: 5 Trends From the Foundation Up

Posted by Scott Draeger on Wednesday, July 15, 2015 - 13:53

The GMC Software team is having many discussions lately about the future of communications, and we started talking about the exciting short- and long-term communication opportunities of wearables, the Internet of Things (IoT), personalized video technology, next-level social networks, security trends, three-dimensional (3D) communications and other cool technologies. 

New Matching Engines go beyond apples and oranges

Posted by Winfried van Holland on Tuesday, July 14, 2015 - 18:51

Professional data matching engines are becoming more and more intelligent. Within Human Inference, we also see that our matching techniques are capable of using more and more intelligence, and needless to say that we incorporate and use this intelligence in our engines in order to adopt to the way that humans do their matching.

Banks and Insurers: Are you ready for the Millennial mindset with your customer communications?

Posted by Rob Daleman on Saturday, July 11, 2015 - 13:53

A couple of years back I attended a session on the insurance marketplace at the Gartner Symposium/ITxpo in Barcelona in which a shocking statistic was raised – that by 2018 only 25 per cent of insurance companies will have a digital business strategy.

Gear Up Now for the Fall Mailing Season

Posted by Kim Mauch on Monday, July 6, 2015 - 16:49

It’s hard to believe that 2015 is half over, but the fall mailing season is just around the corner!

Before we know it, the rush of back to school events, political mailings (yes, even in this off year), holiday sales and end of year clearances will carry us into 2016. Use this calm before the storm to fine-tune your processes, investigate new areas to grow your business, and find any additional postal discounts you might be missing out on. Here are a few tips to help you make the most of mailing’s busiest season.

Repurpose – Don’t Reinvent: Data and Content for a Highly Efficient Customer Communications Management Strategy

Posted by Chris Hartigan on Thursday, June 18, 2015 - 13:53

Perhaps more than most other types of businesses, customers expect their insurance companies to know who they are and to be willing and able to communicate with them on a personal level. However, developing the means to forge strong and long-term customer relationships in the rapidly changing landscape of multiple communications channels and devices can be challenging. One response is a comprehensive customer communications management (CCM) strategy to utilize existing data and content resources in new and dynamic ways. 

USPS® Announces Price Increase for April 26

Posted by Anita Wood on Friday, January 16, 2015 - 17:14

On January 15, the Postal Service announced that the next price increase will occur on April 26. They filed the details with the Postal Regulatory Commission, who will review the proposal. On average, prices will increase 1.966%, which is in line with the Consumer Price Index, or CPI. We expect that the PRC will approve this proposal.

It will take some time to review and analyze the proposal, but here’s what we know today:

USPS® Adds Military Addresses to NCOALink® Database

Posted by Kim Mauch on Thursday, September 4, 2014 - 12:48

USPS will begin including military addresses in the NCOALink product, according to a release last week. This change will allow mailers to better serve their military customers, who move frequently. Expect this  change to come gradually, as military employees have traditionally not used the USPS move update forms. But as the information gets out, expect to see better responses from your military contacts.


AUGUST 25, 2014

New Mailing Incentives Start Next Month

Posted by Kim Mauch on Friday, July 11, 2014 - 17:17

The Postal Service™ has had quite a bit of success offering discounts for certain mail piece designs. These incentive programs have encouraged mailers to use modern and innovative designs that allow users to interact with their mail in new ways.


Have You Moved to Electronic Documentation?

Posted by Kim Mauch on Thursday, May 1, 2014 - 17:20

After USPS® postponed the Full-Service mandate for earlier this year, many mailers were content to go back to their previous mail entry habits of paper postage statements and generic Intelligent Mail® barcodes for automation mailings. However, recent moves by USPS will encourage mailers to make the jump to electronic documentation (eDoc) now for presort rate and automation rate mailings, well before a new Full-Service requirement date is announced.

What’s Your Incentive to Mail?

Posted by Kim Mauch on Friday, April 11, 2014 - 17:22

The following article by Satori Software Postal Product Specialist, Kim Mauch, was published in the Mailing Solutions Technology 2013 November issue:

Get Ready, e-Induction is Here!

Posted by Bob Schimek on Thursday, March 27, 2014 - 17:26

After more than two years of pilot testing, USPS® has rolled out e-Induction nationwide. This is the program that allows mailers to drop ship without 8125 forms. That’s right, no more printing and round-stamping 8125s!

New FSS Preparation Rules You Need to Know

Posted by Anita Wood on Monday, February 17, 2014 - 17:31

Along with the price increase that went into effect in January, there was also a significant change in mail preparation that became mandatory. Flat Sequence Sorter (FSS) mail preparation is now required, and it can significantly affect how your mailings are prepared as well as impact your postage. The following are some commonly asked questions about FSS preparation and the possible impacts this may have on your mailings.

What is FSS?

Big Changes to 5-Digit Mail

Posted by Kim Mauch on Monday, January 27, 2014 - 17:37

One of the less advertised changes USPS enacted this month was a drastic shift in the way 5-digit schemes are created. (A 5-digit scheme is a group of multiple ZIP codes that all have the carriers collect their mail at the same location.) Previously, the individual offices would report these co-processing sites to headquarters, and now headquarters is doing the calculations themselves. This means the number of ZIP codes  that are “schemed” together grew significantly this month (the number more than doubled). Unfortunately, not all entry locations were notified of this change.

Resolve to Save on Postage in 2014

Posted by Kim Mauch on Thursday, January 16, 2014 - 17:50

With prices set to rise an average of 5.9% on January 26, mailers will need to stretch their postage dollar even farther this year.

For mailers who are willing to make some design changes this year, USPS® is offering some enticing discounts. Each of these mailing promotions is designed to help encourage mailers to try new mail piece designs on a trial basis. Several of these promotions will be available this year, and if you’re prepared, you can recoup some of your mailing budget this year.

Branded Color Mobile Technology Promotion

Are Your Mailings Ready for eDoc?

Posted by Kim Mauch on Wednesday, November 20, 2013 - 16:05

To be ready for Full-Service, mailers will need to make the giant leap from printed, physical mailing paperwork to electronic documentation, commonly known as eDoc. We get a lot of questions about eDoc, and it can take some time to adopt it into your mailing processes. Let’s take a look at this key Full-Service requirement.

What is eDoc?

To Pallet or Not to Pallet?

Posted by Kim Mauch on Wednesday, August 14, 2013 - 17:53

For those making the switch to Full-Service Intelligent Mail® preparation, palletization is a key question. There’s a lot of misinformation around the palletization requirements, both for Full-Service and mail preparation in general. Palletization rules are not new for Full-Service, but the pallet placard is. Not all entry locations have enforced the palletization rules. Let’s set the record straight on when pallets are — and are not — required.

What is a Pallet?

New Streamlined RDI Add-On Service!

Posted by Kim Mauch on Friday, July 12, 2013 - 17:54

I have good news for all our customers who would like to identify residential addresses in their mailing lists or customer management systems.

Recent changes to the USPS® RDI™ data set license requirements have made it possible for Satori Software to offer the service to our customers directly — at a lower total cost! With our improved RDI add-on, you can process lists against the RDI data set to mark residential addresses without going through the expense and hassle of licensing and obtaining the data sets from USPS.

Implementing Full-Service: Keeping Barcodes Unique

Posted by Kim Mauch on Wednesday, June 19, 2013 - 16:20

The first requirement for Full-Service is unique barcodes. Every mail piece, tray, sack or large container has a barcode. There are three barcode types: the Intelligent Mail® piece barcode (IMb™), the Intelligent Mail tray barcode (IMtb, also used on sacks) and the Intelligent Mail container barcode (IMcb). The IMcb is used on large containers like pallets, hampers, rolling stock and APCs. Each of these new barcodes has a field called the Serial Number. This field must be unique across all your mailings for a minimum of 45 days.

Out With the Old, In With the New

Posted by Kim Mauch on Tuesday, June 11, 2013 - 16:09

One of the easier steps when converting to Full-Service is switching to a new tray/sack label layout. This new layout includes all the information from the previous 10-digit tray barcode, along with mailer information and a new serial number that uniquely identifies each tray, sack and flat tub in the system.

Full-Service is Coming – Are You Ready?

Posted by Kim Mauch on Thursday, May 9, 2013 - 16:25

Do you send mail at automation rates today? If so, you’ll need to transition to Full-Service Intelligent Mail® to continue receiving those discounts next year. Last month, USPS® posted their final Federal Register notice, outlining all the details you’ll need to know about preparing Full-Service mail. As a regular reader of On the Envelope, you’ve heard about Full-Service before. With the latest announcements from USPS, these requirements are becoming reality. You’ll need to: