Our commitment
Our CSR strategy
Objectives
Our roadmap is built around 12 ambitions and 14 objectives, in line with the United Nations' Sustainable Development Goals (SDGs).
CSR Governance
Strengthening our commitment to Corporate Social Responsibility through dedicated governance and organization.
Dialogue with stakeholders
Our CSR ambition is based on constructive dialogue with its stakeholders.
Our CSR program built around 5 pillars
Empowering our people
Quadient firmly believes that its employees are the key to success. The Company cares about the well-being of its employees and is committed to improving working conditions, enhancing their professional skills, promoting diversity and an inclusive culture, and ensuring health & safety at work for all.
Enabling a culture of excellence and integrity
The Quadient Ethics and Compliance Program seeks to ensure that we are a trustworthy business partner. This means that the company's business practices comply to applicable laws, regulations and ethical business principles, while contributing to a culture of excellence and integrity.
Reducing our environmental footprint
For several years, Quadient has been committed to protecting and preserving the environment. We are committed to take actions to combat climate change and support the global transition to a low carbon economy. We are also fostering circular economy principles in our operations and solutions to lower the Company's environmental footprint.
Building the best customer experience
Quadient is part of a sector that is facing many challenges such as a decline of the mail market, digitalization, and management of the last-mile parcel delivery as e-commerce surges. In light of these trends, the Company is committed to building the best customer experience by offering reliable and secure solutions and creating value for customers with sustainable and innovative solutions.
Giving back to the communities
As a responsible and social player, Quadient gives great importance to the proximity of its teams with NGOs in local communities where the Company is present.
For many years, Quadient employees are thus encouraged to implement and take part in charity activities in line with its EPIC values, in all the countries where the Company operates.
Our 2022 achievements
78%
of staff had completed at least one training course
29.2%
of women among managers
82%
of employees engaged in compliance and business ethics training program
10%
reduction in GHG emissions compared to 2018 (Scopes 1, 2 and 3)
72.9%
of hardware products placed on the market incorporate re-used parts and modules
23%
of revenue come from products made of re-used parts and modules
95%
of overall customer satisfaction
50+
Number of charities supported