Quadient retail

Automating Click-and-Collect

Click-and-Collect automation provides an easy, error-proof, and convenient order collection process.

Quadient retail

Drive incremental revenue

Expand your click-and-collect offering to increase foot traffic and drive additional in-store purchases.

Quadient Retail

Improve employee efficiency

Bring employee focus back to in-store engagement, and not package management.
 

Enhance the customer experience

Packcity retail

Make the retrieval of online orders faster, easier, and more convenient. Quadient Parcel Lockers provide instant notifications to alert customers the moment their package is ready for pick-up. Customers collect parcels quickly with no queuing required. E-commerce organizations without brick-and-mortar locations have the opportunity to take advantage of significant cost savings and convenient return processes by offering secure pick-up and drop-off (PUDO) in a centralized location. 

Drive incremental revenue

Packcity retail

By introducing a Quadient Parcel Locker Solution into your store or retail location you will drive additional in-store purchases, increased foot traffic, and improve online sales. Strengthen your brand with a state-of-the-art, customizable solution that will enhance your customers' experience and expand loyalty to your brand. 

Improve efficiency

Packcity retail

Create a new customer experience and provide a more streamlined, innovative package pick-up and drop-off (PUDO) process by incorporating a Quadient Parcel Locker into your retail location. When integrating a parcel locker into your store, employees will gain back valuable time usually used to handle new in-store deliveries and customer package pick-up. With the additional time gained, staff members will be able to focus more on their other essential responsibilities, such as in-store engagement and inventory audits.

Quadient retail

Contactless solution

Quadient Parcel Lockers are easily configured to accommodate touchless parcel collection, retrieval, and drop-off. Parcel delivery and collection takes seconds, eliminating long queues and inconvenient customer wait times. Additionally, contactless processes ensure business continuity, while safeguarding the health of employees and customers.

Contact us

Scalability to match your business 

Add additional locker columns or modules to match your growing parcel volumes, thanks to effortless locker scalability. Locker sizes within each module can also be configured to match the parcel traffic received at your location.
 

Quadient retail

Customizable solutions

Parcel Pending by Quadient Parcel Lockers come in a number of modular configurations to accommodate a wide range of parcel dimensions. Customize your locker's colours and wraps to match your business’ branding or location aesthetic. 
 

Download brochure
Quadient retail

Carrier agnostic

Parcel Pending by Quadient Parcel Lockers are carrier-agnostic, meaning any delivery carrier can make a delivery to our locker solutions. Courier agents only require a locker access code to drop-off and collect resident packages. 
 

building layout building layout
Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate