News

Quadient Awarded Gold Medal by EcoVadis for its Commitment to Corporate Social Responsibility

Thursday, Jan 14th 2021

Quadient receives EcoVadis Gold medal for third year in a row. Company also obtains “B” Score from CDP for its environmental stewardship.

British Gas Selects Quadient’s Customer Journey Mapping to Provide Superior Communication-Driven Customer Experiences

Thursday, Jan 7th 2021

Quadient announced that British Gas has implemented Quadient's cloud-based Customer Journey Mapping, part of Quadient’s Customer Experience Management (CXM) suite of solutions, to provide highly personalized communication-driven customer experiences.

IDC’s Latest Report Confirms Quadient's Leadership in the Customer Communications Management Software Market

Tuesday, Dec 15th 2020

Quadient’s offering in the CCM market encompasses software solutions in both Customer Experience Management (CXM) and Business Process Automation (BPA). According to IDC data included in the report, with 10.6% year-over-year CCM software revenue growth in 2019, Quadient outperformed the overall 7% growth of the market and recorded the highest growth among the top three market leaders.

Quadient and Duck Creek Technologies Collaborate to Accelerate Customer Experience Management Capabilities for Insurers

Monday, Dec 14th 2020

The strategic partnership will bring enhanced omnichannel distribution capabilities to users of Duck Creek Claims by leveraging Quadient’s CXM solutions.

Experience

A rich history of world-class leadership

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

8 billion personalized experiences annually

Proven results

97% customer satisfaction rate