In 1775, Benjamin Franklin was appointed as the first Postmaster General. Currently, Megan J. Brennan is the 74th Postmaster. There is a rich, abundant history surrounding the mail industry. The Smithsonian’s National Postal Museum highlights the transformation of the industry and all the partners involved: USPS®, UPS®, FedEx® and many more.

Neopost USA is part of visual and virtual online exhibit at the National Postal Museum. Chip Griffin, a customer relationship management expert, offers a perspective on the decades of mail industry influence and how technology is bringing about successful B2B/B2C communications.

Griffin explains that mail is a competitive industry and is always changing while new technologies are moving forward at record speed. Rest assured, more innovations are in the forecast at USPS.

 
Ralph Mezzoni

Ralph Mezzoni

Director, Product Marketing - Mailroom Solutions

Ralph Mezzoni is the Director of Product Marketing for Mailroom Solutions at Quadient USA.  He has spent over a decade helping to develop new technologies to optimize mailing processes while minimizing mailing costs for customers across the United States.

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