For many businesses, digital processes end at the point where documents require signatures. Enabling customers and suppliers to sign documents digitally cuts costs and speeds up processes, freeing up staff to get on with the job of generating revenue and growing the business.  

Businesses save time and costs and improve accuracy when they automate the production of important documents. Documents are often sent electronically to customers and suppliers but getting a signed returned copy still often involves printing and faxing or posting. 

Why Drop Back to a Manual Process from a Digital One? 

This happens for contracts of all types, including sales and that puts a delay on converting the sales pipeline and bringing in revenue
When it comes to receiving signed documents, all too often companies spend time manually handling incoming post or faxes, filing paper copies or scanning them and shredding the originals. It’s an overhead of time, resource and – in the case of paper documents – physical storage space. 
There is also a large chance of manual error in the process and the electronic record of customer/supplier interactions stands to be broken if signed documents aren’t uploaded to the customer relationship management system. 

Turn the Situation around with the Simple Addition of Electronic (e-) Signatures

Customers and suppliers receiving clearly marked up documents electronically simply insert their e-signature and return. The whole process is simple, quick, maintains the electronic record and delivers a host of business benefits including:

  1. Reduced costs – postage, printing and filing costs can be dramatically reduced 
  2. Saved time – not only by cutting down on stages in the process but also by slashing the time it takes to get documents returned 
  3. Minimized errors – by taking manual steps out of the process 
  4. Reduced storage – if your business is aiming to be paperless, e-signatures are a valuable step along the way to doing away with the filing cabinets
  5. Improved relationships – customers and suppliers will appreciate not needing to be chased for the return of a document 
  6. Electronic records – the chain of customer and supplier interaction is unbroken when signed documents are simply and efficiently stored as part of a complete record  

Find out how, with NeoSign by Odoo you can send, sign and approve documents online to simplify your processes, boost productivity and improve return on investment.

Ralph Mezzoni

Ralph Mezzoni

Director, Product Marketing - Mailroom Solutions

Ralph Mezzoni is the Director of Product Marketing for Mailroom Solutions at Quadient USA.  He has spent over a decade helping to develop new technologies to optimize mailing processes while minimizing mailing costs for customers across the United States.

Related Resources

Yaypay by Quadient
Brochure

YayPay by Quadient

efficiently, and get payments from clients more quickly.

outbound communications model
White Paper

Outbound communications maturity model: Creating a roadmap to transform your customer communications process

Our Outbound Communications Evolution Model will help you map your current capabilities against a set of best practices for each consecutive level of maturity, visualize next steps, and establish...
Five Ways Electronic Presentment Will Change Your Finance Department with Kevin Permenter, IDC
Video

Five Ways Electronic Presentment Will Change Your Finance Department with Kevin Permenter, IDC

Access the on-demand virtual summit of the first-ever event by Quadient devoted to modernizing the finance team.   Today's accounting and finance teams are facing increasing challenges in...
Customer Success Stories: Modernizing the Finance Team with (Moderator) Sarah-Jayne Martin
Video

Customer Success Stories: Modernizing the Finance Team with (Moderator) Sarah-Jayne Martin, YayPay

Access the on-demand virtual summit of the first-ever event by Quadient devoted to modernizing the finance team.   Today's accounting and finance teams are facing increasing challenges in...
Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate