For many businesses, digital processes end at the point where documents require signatures. Enabling customers and suppliers to sign documents digitally cuts costs and speeds up processes, freeing up staff to get on with the job of generating revenue and growing the business.  

Businesses save time and costs and improve accuracy when they automate the production of important documents. Documents are often sent electronically to customers and suppliers but getting a signed returned copy still often involves printing and faxing or posting. 

Why Drop Back to a Manual Process from a Digital One? 

This happens for contracts of all types, including sales and that puts a delay on converting the sales pipeline and bringing in revenue
When it comes to receiving signed documents, all too often companies spend time manually handling incoming post or faxes, filing paper copies or scanning them and shredding the originals. It’s an overhead of time, resource and – in the case of paper documents – physical storage space. 
There is also a large chance of manual error in the process and the electronic record of customer/supplier interactions stands to be broken if signed documents aren’t uploaded to the customer relationship management system. 

Turn the Situation around with the Simple Addition of Electronic (e-) Signatures

Customers and suppliers receiving clearly marked up documents electronically simply insert their e-signature and return. The whole process is simple, quick, maintains the electronic record and delivers a host of business benefits including:

  1. Reduced costs – postage, printing and filing costs can be dramatically reduced 
  2. Saved time – not only by cutting down on stages in the process but also by slashing the time it takes to get documents returned 
  3. Minimized errors – by taking manual steps out of the process 
  4. Reduced storage – if your business is aiming to be paperless, e-signatures are a valuable step along the way to doing away with the filing cabinets
  5. Improved relationships – customers and suppliers will appreciate not needing to be chased for the return of a document 
  6. Electronic records – the chain of customer and supplier interaction is unbroken when signed documents are simply and efficiently stored as part of a complete record  

Find out how, with NeoSign by Odoo you can send, sign and approve documents online to simplify your processes, boost productivity and improve return on investment.

Ralph Mezzoni

Ralph Mezzoni

Director, Product Marketing - Mailroom Solutions

Ralph Mezzoni is the Director of Product Marketing for Mailroom Solutions at Quadient USA.  He has spent over a decade helping to develop new technologies to optimize mailing processes while minimizing mailing costs for customers across the United States.

Related Resources

banner for on demand webinar
Webinar

WEBINAR REPLAY: Print’s Place in a Digital World

Watch the replay as Will Morgan from Aspire Customer Communication Services investigates communication changes, digitization and print. WEBINAR RECAP There has been of late...

Cadena case study
Case Study

Quadient Accelerates the Digital Transformation of Cadena with Its Digital NOW Program

The Quadient Digital NOW (DNOW) team presented to Cadena how it could reuse its vast technical experience with Inspire to offer disruptive digital solutions to their clients.
thumbnail
Video

Video: Quadient Impress Distribute

Quadient Impress Distribute video
Case study thumbnail image
Case Study

Residents of Velocity Village enjoy simple parcel deliveries with intelligent parcel lockers from Quadient

Velocity Village provides apartments to rent in the heart of Sheffield. One of a number of sites in the UK managed by AddLiving, 300-unit Velocity Village offers a range of enticing amenities for...
Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate