Quadient's knowledgeable Customer Service Team in Toronto is available to assist you Monday to Friday, 8:30am to 6:00pm EST.

Customer Support

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With Quadient’s pre-paid Digital Postage On Call (DPOC) service, downloading postage to your mailing system is quick and easy.

Customer Support

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If you’re not sure how much postage is available in your DPOC account, instruction to access this information is here.

Rate Information

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On January 13, 2020 Canada Post letter and parcel rates will be increasing for commercial customers. This is a regulated change that requires an update to all Canadian mailing systems.

Customer Support

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If your mailing system indicates that the meter is locked, you need to connect to the e-Services centre in order to transfer the meter’s usage history back to Canada Post.

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Quadient Certified Supplies

Your Quadient mailing system has been designed with quality and maximum reliability in mind. In order to ensure 100% customer satisfaction, we recommend ordering all your mailing supplies directly from Quadient or an Authorized Quadient Dealer Partner.

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Neofunds

NeoFunds

NeoFunds™ is a simple Postage On Demand service that allows you to access a line of credit to refill your Mailing System as often as you need. It works just like the overdraft protection your bank provides.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate