Quadient Brings Personalized Customer Experience Solutions to DigIn 2019
Wednesday, May 15th 2019
Quadient, the award-winning leader in Customer Communications Management (CCM), will be speaking and exhibiting at DigIn 2019, held May 29-31 in Austin, TX. Under the theme, “The Digital Transformation of Insurance,” this event is designed to offer a glimpse of the industry’s future, as well as presenting the current state of disruption within the insurance market.
In Booth #18, Quadient will showcase Omnichannel Coordination, a capability of Quadient Inspire that empowers insurers to take control over which communications are distributed through which channel, and when, by enabling them to track their communications touchpoint by touchpoint regardless of channel. Quadient will also share innovative ideas with insurers who are seeking the latest in digital strategies and solutions that effectively improve the customer experience through communications across print, digital and social channels.
Additionally, on Wednesday, May 29, Quadient will sponsor and host “Breakfast Briefing – How to Win the Retention Game” from 7:40 a.m. to 8:15 a.m. In this session, Andi Dominguez, product marketing manager at Quadient, will explore the different strategies and solutions insurance industry leaders are using to develop a winning customer experience strategy to future-proof their organizations.
“Customer experience is a key differentiator for insurance companies,” said Andi Dominguez, product marketing manager at Quadient. “We look forward to sharing our full suite of digital CCM solutions that empower insurance organizations to increase the speed of digital transformation and reduce silos to create a personalized, seamless customer experience.”
Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization in the name of customer experience, through better collaboration and visibility into the customer journey. Quadient supports thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.