Parcel Pending by Quadient Standard Parcel Lockers
Today's customers expect a hassle-free, low person-to-person contact delivery experience that offers security, convenience and speed. With the constant increase in deliveries, thanks to the e-commerce boom, managing the growing influx of packages can be overwhelming.
Integrating Quadient's Parcel Pending Standard Parcel Lockers into your business will simplify parcel delivery and enhance your customer experience.
Our easy-to-use interface allows you to track parcels and notify recipients of deliveries in real time. Package pickup takes only seconds and the locker compartments are accessible 24 hours a day, 7 days a week for convenient self-service pickup.
Parcel management, distribution and loss costs.
the right person receives the right package with minimal person-to-person interaction.
customer satisfaction with convenient, secure parcel retrieval 24 hours a day, 7 days a week
the size of the lockers according to the needs of your location, then add your company logo.
A simple and secure way to drop off and pick up packages
How do you facilitate the collection and distribution of parcels to ensure on-time delivery? How do you manage unsuccessful, misplaced and unjustified deliveries? Quadient's Parcel Pending Standard Parcel Lockers are an automated electronic parcel management system that allows you to securely store and distribute parcels by notifying recipients of their arrival, then allowing recipients to claim their parcel anytime, 24/7. This convenient service allows you and your customers to spend less time managing and retrieving incoming parcels. As your shipping volumes increase, our parcel lockers can grow with your needs, thanks to a scalable design.
Easy to use
Our parcel lockers include an integrated, easy-to-use touch screen interface. Through the touch screen, users benefit from an intuitive process for delivering, retrieving and returning parcels. All parcels are securely stored in the lockers and require a personalized access code to be opened. You can also scan the barcode provided in the package pickup notice to open the appropriate locker for pick-up. For returns, the process is just as simple - creating a convenient, user-friendly experience.
Parcel Pending Standard Parcel Lockers utilize open APIs that smoothly integrate into your existing systems. Thanks to our team of world class programmers, we can provide a tailored integrated solution to match your specific requirements. Utilizing our web portal, you will have full visibility into locker use, dashboard personalization, and full Business Intelligence (BI) reporting capabilities.
"We absolutely made the right choice with Parcel Pending. Everyone loves how easy it is to use the lockers, and the customer service team has provided phenomenal support for both our owners and our residents."
President of the Homeowner's Association Board at Treillis Fifth AvenueRead case study
Quadient's Standard Parcel Locker further represents the commitment to innovation and technology in the classroom as well as around campus at the University of Pittsburgh.
Senior Manager of Mailing and Warehouse Services, the University of PittsburghDownload case study
It's improved the service for students because they can collect 24/7, and for staff, it's given us a better process for managing parcel deliveries.
University of Northampton
"The flexibility of being able to collect parcels whenever residents want is much better as many collect in the evening. It’s also more secure. Residents love the parcel lockers, they’re really user-friendly and mean they can collect their parcels at any time. They’ve also taken pressure off staff who now have very little to do with parcel deliveries.”
Lettings negotiator, Velocity VillageRead case study
"Our communities will continue to see increasing numbers of package deliveries, and Parcel Pending lockers will keep us above this rising tide - and enable us to delight our residents for years to come."
Cortland's Vice President of Marketing InsightsRead case study