Seattle Children's Hospital (SCH) delivers specialty care in partnership with the primary care providers of the patient. SCH creates approximately 1,200 documents per day with 250 of those printed documents that are stuffed into envelopes and sent out by the postal service. The current machines utilized by SCH could not provide them with all the requirements they needed. As such, they turned to Quadient to find a solution. The solution was to utilize the OMS software, DS-75i folder inserter and address validation software to create an automated mailing process for the hospital, which enabled an 88% reduction in manual labor for their mail operations.
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