ENGAGE CUSTOMERS WITH SMS AND EMAIL
SMS, or texting, is known for its high open rate (up to 98%), fast response time, and low incidence of spam (~1%). With more and more enterprises communicating through apps, SMS has become a powerful form of customer communication.
SMS also proves to be one of the most effective channels for upsell activities, as the response rate through call-to-action is high. With both SMS and email being highly traceable and containing calls-to-action that directly link to the digital environment, they are a perfect enhancement to existing communication flows.
Download the brochure to learn more.