Santander Bank UK: Taking Onboarding to the Next Level
Santander UK wins 2019 Celent Model Bank Award for Commercial Customer Onboarding with Quadient Inspire
Santander UK recognized the power of excelling at client onboarding: competitive differentiation at the beginning of the relationship, and expedited customer engagement and service utilization.
Santander built a cutting-edge Corporate Digital Onboarding (CDO) thanks to its comprehensive, customer- and employee-centric approach, use of dynamic digital forms with Quadient Inspire, API-based services, and RPA functionality.
Related Resources
Analyst Report
Quadient Named a Leader in the 2021 Aspire Leaderboard for CCM
Quadient has been recognized as an Overall Leader in the 2021 Aspire Leaderboard for Customer Communications Management
eBook
Moments that Matter in Telecommunications
This ebook provides insight into the critical customer touchpoints across the Telecommunications customer lifecycle, and how to transform those moments into enchanting customer experiences.
eBook
Child Support Enforcement Systems: How to Improve Program Performance
This eBook explains how a unified CCM platform can help CSE programs improve the customer experience with existing legacy infrastructure, and increase case loads, which in turn generates more funding...
