Transforming mail and parcel processing

Compatibility

Compatibility

Integrates with iX-3, iX-5A,iX5H and iX-7 Mailing Systems

Technology

Technology

Cloud based solution combining leading edge technologies to improve customer interactions and business processes

User Experience

User Experience

Simple and intuitive navigation. Customize each user experience to meet the unique needs of your organization

Powerful Analytics

Powerful Analytics

Generate detailed mailing, shipping and tracking reports and identify cost saving opportunities

Shipping

This best-in-class powerhouse shipping application provides the flexibility to print Canada Post approved shipping labels from any office or thermal label printer quickly and easily. Preparing shipments online provides you with access to Canada Post’s Solutions for Small Business program. It’s free to join and offers up to 40% off Canada Post shipping services.

With S.M.A.R.T. you can also: 

  • View carrier services and prices from one screen. S.M.A.R.T. will automatically compare carriers to identify the lowest cost or fastest delivery time, saving you money and increasing customer satisfaction on every parcel you send
  • Provide employees across your organization working in the office, at a different location or at home with ability to access parcel services and print shipping labels with desktop print
  • Establish potential cost saving opportunities and better organize deliveries for items with common dimensions or characteristics using multi-shipment mode
  • Create custom package types and favorites for frequently used boxes or envelopes to print a shipping label in the click of a mouse
  • Automatically verify that your destination address is up to date. Our address verification service is included at no additional cost
  • Send status updates to each recipient by email at any point in the delivery process
Mailing

Mailing

Access all features embedded in the iX series control panel from your PC to make mail processing easy and fast.

•    Find and select Canada Post lettermail services 
•    Choose weighing and sealing modes
•    Add, edit, choose accounting departments 
•    Set-up, preview and modify system settings 
•    Add custom graphics to your envelopes
•    Create operators and set spending limits
•    Create, modify and select job memories 
•    Monitor ink levels, number of pieces processed and available postage funds in real time
•    View your postage account balance and add postage funds to your meter 24/7
•    Activate the printing of discounted postage and the sealing of your envelopes 

Accounting

Accounting

S.M.A.R.T. accounting provides the tools you need to stay on top of postage spending. 

  • Automatically assign postage spending data to up to 3,000 unique accounts with scan and drop account allocation.
  • Create operators, assign accounts and set spending limits to accurately track spending activity for every letter and parcel. 
  • Assign accounts to desktop users to automatically allocate spending activity for parcel shipments completed inside and outside the office.
Reporting

Reporting

Easily produce informative reports on your mailing and shipping activities to make data consolidation and interpretation easier.

  • Generate postage expense reports by: service, carrier, account/department, operator, pieces processed, postage spent, defined or custom time periods – and more! 
  • Visualize reports using colourful charts or graphs and export your data in a variety of formats including .pdf, .csv, .xls & .html
Tracking

Tracking

Always know when and where your items are with S.M.A.R.T. Tracking. 

  • Easily search for specific transactions, reprint labels and documents, cancel shipments, make manual adjustments and request refunds anytime.
  • View transaction details including tracking number, sent date, service, carrier, carrier charges, shipment surcharges, ship from and ship to addresses.
  • Access up to 13 months of transaction history. 
  • Keep your customers informed by providing delivery email alerts each step of the way.

Related Products

iX-3

iX-3 Series Mailing System

iX-5 Series Mailing System

iX-5 Series Mailing System

iX-7 Series Mailing System

iX-7 Series Mailing System

Contact us

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate