Support for your mail-related solution
For quick service, please call 1-800-661-0200 or log in to your Myquadient account to request assistance:
Billing and Invoicing
Purchase of supplies
Shipping with Canada Post
Access to user manuals
Ordering custom graphics for your envelopes
and more.
Changes to Canada Post Service and Rates
Changes to Canada Post Service and Rates
Get the latest information on Canada Post services and rates.
Learn more
Quadient Financial Services
MailProtect hardware insurance
MailProtect hardware insurance
Protect your rented equipment from unexpected loss or physical damage.
Learn more
Quadient Postage Financing Service
Support for your CXM / Quadient Inspire Solution
The Quadient CXM team is committed to providing our clients with the highest quality of maintenance and technical support through our flexible maintenance contract agreements. Whether you require critical care support, regular operational support or are looking to access our latest software updates and documentation, our software experts are ready to help.
Looking for self-guided support? Current customers with maintenance receive complimentary access to Quadient University. Quadient University is a community platform that functions as a hub for learning, as well as for sharing and exchanging information. The portal is accessed by more than 5500 users from over 1200 companies.
Postal Software and Data Quality:
1-800.357.3020
support@bccsoftware.com
CCM, CJM and Digital Experience:
CCM, CJM and Digital Experience:
CCM, CJM and Digital Experience:
CCM, CJM, Digital Experience:
+420 775 141 087
support@quadient.com
Data quality:
+31 (0)26 355 0600
support-data-emea@quadient.com
Postal:
CCM, CJM, Digital Experience:
Contact our support team by selecting a region below:
Please note that email is the preferred method of contacting our support team – offering the fastest and most accurate way to create a support ticket and initiate contact with the support team.
Whether you choose Standard or Platinum support, we’ve got you covered
Standard support offers you access to expert technical support during regular business hours, eastern standard time, while platinum offers extended regular support and after hours’ support for critical priority cases.
Quadient support plans
