Support for your mail-related solution

support team

For fast service, please call 1-800-661-0200 or sign in to your Myquadient account to request help with:

Billing and invoices
Purchasing supplies
Shipping with Canada Post
Accessing operator manuals
Ordering custom graphics for your envelopes

and more.

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Contact Us

Contact Us

Get in touch with a Quadient representative.

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Quadient Near You

Quadient Near You

Find your local office for service and inquiries.

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Frequently Asked Questions

Frequently Asked Questions

Answers to common inquiries regarding orders, invoices and more.

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Canada Post Service and Price Changes

Canada Post Service and Price Changes

Get the latest info on Canada Post services and pricing.

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Leasing

Quadient Financial Services

Quadient Financial Services

Flexible options for your financing and postage payment needs.

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MailProtect

MailProtect Equipment Insurance

MailProtect Equipment Insurance

Protect your leased equipment from unexpected physical damage or loss.

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Purchase Postage

Purchase Postage

How to purchase funds for your Quadient postage meter.

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Quadient Postage Funding Service

Quadient Postage Funding Service

Get the postage you need now and pay for it later.

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Support for your CXM / Quadient Inspire Solution

quadient cxm support

The Quadient CXM team is committed to providing our clients with the highest quality of maintenance and technical support through our flexible maintenance contract agreements. Whether you require critical care support, regular operational support or are looking to access our latest software updates and documentation, our software experts are ready to help.

Looking for self-guided support? Current customers with maintenance receive complimentary access to Quadient University. Quadient University is a community platform that functions as a hub for learning, as well as for sharing and exchanging information. The portal is accessed by more than 5500 users from over 1200 companies.

Access University

Contact our support team by selecting a region below:

Please note that email is the preferred method of contacting our support team – offering the fastest and most accurate way to create a support ticket and initiate contact with the support team.

Whether you choose Standard or Platinum support, we’ve got you covered

Standard support offers you access to expert technical support during regular business hours, eastern standard time, while platinum offers extended regular support and after hours’ support for critical priority cases.

Quadient support plans

Quadient Inspire Support Plans

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate