As homes, offices and other locations around the world experience a sudden and unexpected increase in parcel deliveries, tracking down items as they complete their journeys will likely prove to be a challenge. With no end currently in sight, it is important for organisations to ensure the inbound mail management is as efficient as possible, while providing increased traceability.

Under normal circumstances, a parcel delivered to office premises will first be handled at a reception or post room. The administrative staff will then have to notify recipients or simply hand deliver the item.  

This presents a huge challenge currently, due to the majority of staff working from home. Some items will inevitably end up being returned to sender, but other items will begin mounting up in reception areas, the end recipient potentially being none-the-wiser.

This presents a number of operational risks and inefficiencies. Any valuable or degradable items could potentially be left unsecure and unattended for long periods of time. Plus end recipients may find it difficult or impossible to locate expected items.

Removing doubt with tracking systems

An inbound mail tracking system records and tracks parcels from the time they arrive through to arrival with the end recipient, where electronic proof of delivery can also be captured. It makes for a far more secure process, providing protection for overworked post room and reception staff, while also removing any needless investigation by employees wondering where their parcels are.

They can be notified by email once the item has been scanned on delivery and benefit from real-time status tracking as the parcel makes its way through the system.

Manual, paper-based inbound parcel management processes can leave post room and package recipients in the dark about where items are. An all-in-one solution for inbound parcel tracking can dramatically improve reliability and boost productivity. Find out how we can help.

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