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Don’t assume a customer journey is a linear path. Customers don’t see the journey: they just want to purchase a product or service from your company; get their product repaired as quickly as...
Discover why top Forrester analysts cite Quadient as a good fit for companies that want to visualise customer, business, and operational data in real-time―in the context of the journey, and why we...
Budgeting season is upon us, and while some businesses may be weary of spending increases, now is precisely the right time to transform your communications for strengthened CX and customer LTV. This...
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