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Customer-Centric Banking: Strategies for Seamless Experiences
Video interview
Do Energy Suppliers Around the World Provide Their Customers a Positive CX Along the Customer Journey?
IDC Worldwide Energy Consumer Survey Discovery Series | Part 5
Quadient Recognised as One of 13 Notable Customer Journey Mapping Platform Vendors
Forrester | Customer Journey Mapping Platforms Landscape, Q1 2024
Re-imagining Customer Communications for the Energy and Water Sectors
On-demand webinar
Accounts payable is a critical business function. Check out these 10 statistics that demonstrate the impact AP automation can have on your business.
Don’t be a victim of business fraud. Technology for accounts payable departments can drastically reduce vulnerabilities and make your financial departments more resilient.
From increasing energy and resource costs to inflation and higher prices for customers, companies across the UK are struggling to stay afloat. In this blog we look at some of the ways that AP automation can help SMBs save money.
Learn how AP automation can mitigate the risk of fraud in your organisation. This blog highlights real-life examples of fraud in UK businesses and explains how features like document matching, approval chains, and accessible documentation can enhance security and reduce the risk of fraud.
Citizen complaints to local councils in the UK that were escalated to the next stage increased by 10% in 2022, according to a recent Freedom of Information (FOI) request conducted by technology company Quadient.
The Aspire CCM-CXM Leaderboard 2022 ranked Quadient the top vendor for Journey Management and Omnichannel Orchestration. Discover the benefits of having both leading-edge capabilities in one CCM solution.
Is your business prepared for a recession? Learn how accounts payable drives company success, and how automation gives manual processes a makeover.
Property managers can benefit from automating various documents to streamline their operations and improve efficiency. In this article, we list 10 documents that property managers should consider automating to get the most out of their time.
Quadient's Director of CXM Product Marketing, Tami May, shares the benefits that customers will enjoy with the latest release of Inspire Flex and how the new capabilities empower CX leaders to boost organisational resilience during economic turbulence.
Accurately assessing the creditworthiness of your customers impacts your ability to collect funds and therefore directly impacts cash flow. Learn more today.
HMRC is pushing for a digital-only approach to tax reporting, offering benefits such as improved planning and visibility. Transitioning to digital record-keeping and preparing for quarterly reporting can be transformative for businesses. Automation technologies by Quadient streamline processes, reduce errors, and enhance efficiency.
Quadient AP automation integrates seamlessly with MS Dynamics GP and NAV (365 Business Central On-Prem) — enabling your organisation to eliminate time-consuming manual processes and paper trails while providing greater visibility into AP processes.
Inflation, higher interest rates and other pressures are seriously affecting small businesses and their staff. How can automation technology help address these issues?
Economic and financial pressures can take their toll on businesses and employees alike. But by investing in automation technology, employers can alleviate pressure and improve job satisfaction – all while benefiting the bottom line.
We look at some of the main policy changes from the UK Budget affecting small businesses, including corporation tax, tax relief, investment zones, and changes to import and export processes.
E-invoicing is becoming the norm and a requirement in many countries. While it covers a multitude of variants and is a constantly evolving subject, this guide will outline what you need to know for your business when it comes to e-invoicing.
Quadient AP recently hosted a webinar with entrepreneur Roxanne Pettipas, Founder and CEO of Buddy Belts, and invited her to talk about what strong supplier relationships have meant to her and her business success.
Property management is a difficult job, and a variety of factors have come together in 2023 to make it even more challenging. Learn how accounts payable plays a significant role in both easing the burdens faced by property management and real estate groups and paving the way for growth.
The higher your days sales outstanding, the less likely you are to recoup the money you’re owed. Learn about the importance of this tracking this metric.
AP automation and Document Management System (DMS) can resolve the existing and emerging challenges that finance teams face. Find out how today.
To fully understand the AP landscape throughout the rest of 2023, discover the four important trends with staying power that emerged in 2022.
Discover how accounts payable automation software can save you time and money while improving accuracy, security, and workflow management.
In this blog, we’ll take a look at a few sensational examples of accounting fraud, and share ideas about what you can do to protect your business from a similar fate.
The Financial Conduct Authority (FCA) has introduced the New Consumer Duty, requiring regulated industries to deliver good outcomes for their customers. New research by Quadient and Signal shows that only 2 in every 25 customers understand the communications they receive from their banks, with only 8% able to calculate a simple answer based on the information provided.