Improve the moments that matter:
Serve the public better with integrated and personalised multi-channel communications according to preference
Boost productivity
Automate and centralise mailing processes, speed up document processing and manage incoming parcels
Reduce Costs
Save money on postage, archiving, labour. Migrate to digital communications.
Empower the business user, reduce silos
Reduce strain on IT by empowering business users to make simple content changes quickly and easily. With Quadient Inspire, business users may be given access to pre-defined content blocks through a web browser. Administrators specify which templates may be accessed by whom and what changes may be made to ensure consistency and compliance.
Quadient Inspire’s synchronized omnichannel preview then enables managerial staff to review the output in every format (mobile, tablet, web, etc.) for fast approval.
One platform, unlimited channels.
Quadient Inspire enables you to deliver personalised, compliant constituent communications across all channels, from one centralised platform. It facilitates collaboration, integration, and connections that aren’t possible with disconnected project or channel-based approaches.
By unifying your communications infrastructure, Quadient Inspire helps local, regional, and national agencies reduce costs and deliver additional timely communications to citizens.
Decrease costs of servicing constituents
The ability to orchestrate the delivery of communications across channels – from mobile to email, SMS and print – maximises the migration of communications to digital channels, while ensuring deliverability. Combined, these capabilities represent significant cost savings for government agencies.
Step up your mobile game
Personalised mobile and web content can be extremely costly to develop and maintain, as it is often done manually. Quadient Digital Advantage Suite enables you to create responsive, interactive, regulatory compliant, and highly individualised mobile and web experiences quickly and easily from one intuitive interface.
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Speed up digital transformation
With local government workflow automation solutions such as Kofax RPA, complex interdepartmental exchange of information is streamlined. Plus the dependency on manual tasks reduced.
We can help government organisations capture and convert documents to electronic formats, achieve faster processing by automating dependent processes and improve visibility and control.
Powerful archive and retrieval for improved citizen experience
Meet today’s compliance standards and improve the experience by providing both constituents and employees with quick access to historical documents and data across all channels. Drive web traffic, and reduce call volumes by empowering citizens to securely access their statements and correspondence through your web portal, on the device of their choice.
Quadient Named Overall Leader in 2021 Aspire Leaderboard for CCM
Quadient has been named an Overall Leader in the 2021 Aspire Leaderboard for the fourth consecutive year, an online positioning portal that provides a dynamically interactive vendor comparison for customer communications management (CCM) providers.
Access the 2021 Aspire Leaderboard Portal free for 30-days, courtesy of Quadient.
2021 Gartner Market Guide for Customer Communications Management (CCM)
