Fastest release-rates in the industry
Backed by the Experts
Ranked a Leader by Forrester, Gartner and Aspire
96% customer satisfaction rate
Quadient delivers powerful and flexible deployments for cloud, hybrid, and on-premise, so companies don’t get locked into infrastructures that don’t future-proof their communications abilities. With comprehensive support for Red Hat® OpenShift®, Inspire reduces the time and effort required to develop, test, deploy, maintain and upgrade Inspire in public or private cloud environments, enabling you to get your communications to market faster with greater flexibility and highly scalable performance.
Unify design and content management
Rapidly create communication templates for all your physical and digital channels from a single design interface. Utilise a drag and drop design approach to build powerful communications which share content and messages across multiple channels. Create, modify and manage your entire communication portfolio from a central version-controlled and compliant library of content.
Quadient Named Overall Leader in 2019 Aspire Leaderboard for CCM
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Bring customer journey maps to life
Quadient Customer Journey Mapping enables you to connect all customer facing-communications to a comprehensive customer journey map, ensuring every communication project is accountable to your enterprise CX strategy at the highest level. Internal stakeholders easily collaborate and share ongoing feedback within the interface, so improvements can be made in real-time. You can also embed Microsoft Power BI dashboards and charts directly into your customer journey maps, connecting you to a wide set of data sources and insights.
Drive engagement with streamlined push notifications
Increase response rates and track engagement with mobile phone and in-app push notifications that feature rich content including images, text and action links and buttons. Omnichannel proofing enables you to view how mobile and in-app notifications will appear across various channels including mobile phone, tablets and smart watches.
Migration made easy
Year by year, project by project and trend by trend, your enterprise has assembled a large collection of communication systems. Each of your legacy customer communications technologies have years of complex, and sometimes outdated regulations baked into them, creating an unstable foundation. Quadient helps companies accelerate migration to create a nimble, effective and unified customer communications infrastructure to improve the customer experience. InspireXpress, our powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy CCM systems, saving cost and effort.
Quadient Inspire has dramatically improved our control over customer communications. We can now manage each step in the process of generating and sending a policy, including the design aspects that make the communication more attractive to our customers.
Superintendent of Digital Channel Systems & Contact Center, SulAmérica
Quadient has been extremely helpful in showing us the best way to accomplish certain tasks and they had our employees fully trained in less than six weeks. I’ve worked with many providers over the years and Quadient is at the top when it comes to their knowledge and professionalism.
Senior Vice President, Policy Business Integration. Top U.S. Commercial Insurer
By adding capabilities which can handle every facet of customised customer communications, Inspire software has enabled us to stay ahead in an ever-changing industry, and one step ahead of the competition
VDP Professional | Impact
We use Inspire in all our project's design, automation, and inter-communication.
IT Project Manager | ORDA
By implementing Inspire, we saw savings equivalent to 1 full time employee, reduced postage costs, and streamlined operations providing efficiency to handle growing business communications.
Operations Manager | Medium Enterprise Insurance Company