Empower business users, reduce reliance upon IT

Empower business users, reduce reliance upon IT

Deliver engaging communications, to any channel, from across your business by allowing non-technical business users to quickly and easily accomplish their tasks to support customer communications strategies. Remove costly IT-bound processes and meet consumer demands by empowering business users and customer service representatives to directly make content changes to customer communications and control delivery channels conveniently and rapidly through a web browser. Ensure consistency and compliance by authoring, proofing and approving the communications from a single intuitive environment. 

Author and manage communication content

Author and manage communication content

With Inspire Interactive, business users have access to manage the messages and targeting rules for pre-defined content blocks. Remove the frustration, cost and delays of requesting IT to change communications content by opening the communication content to the most appropriate subject matter experts in the business. Proof your designs according to communication channel or device, including print, email, SMS, dynamic HTML5, or mobile notifications.

Learn more
Stay compliant with flexible review and approval 

Stay compliant with flexible review and approval 

Configure approval processes to ensure all content and communications are appropriately checked and approved before sending to ensure the communications are fully compliant. Before deploying, enforce approval processes for all appropriate content, from individual content pieces to personalized templates. 

Download brochure
Connect communications to business processes

Connect communications to business processes

Efficiently connect your customer-facing staff to vital business processes by automatically triggering the right communication at the right time, from your existing platform. Guide your staff through the communication process to make sure the right details are there while giving them the ability to truly personalize that important touchpoint with the customer. Reduce the cost of communicating with individual customers by automating many of the communication processes while retaining the optimum level of flexibility for the customer-facing employee to make that touchpoint fully personal. 

Download brochure

building layout building layout

Related products

Quadient Inspire Designer & Content Manager

Quadient Inspire Designer & Content Manager

Quadient Inspire Designer & Content Manager

One platform, unlimited channels

Learn more
Quadient Digital Advantage Suite

Quadient Digital Advantage Suite

Quadient Digital Advantage Suite

Think digital first, without leaving your business behind

Learn more
Powerful archive and retrieval for improved customer experience

Quadient Archive & Retrieval

Quadient Archive & Retrieval

Powerful archive and retrieval for improved customer experience

Learn more

Contact us

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate