Quadient Inspire Omnichannel

Quadient Inspire enables you to create and deliver personalised, compliant customer communications across all channels and all devices, from one centralised platform. It facilitates collaboration, integration, and connections that aren’t possible with disconnected project, line-of-business, or channel-based approaches.

Our powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy customer communication systems, saving thousands of person-hours.

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eliminate duplication

Eliminate duplication of efforts across departments and channels

Over the years, your organisation has probably accumulated stacks of technology that are:

  • Channel-specific
  • Business-specific
  • Department-specific

For many organisations this has resulted in high costs associated with the duplication of efforts across departments, channels, and business / technology silos, increased compliance risk, brand inconsistency, high upgrading and maintenance costs and a poor customer experience.

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migration simplification

Migration simplification

Our powerful migration technology uses artificial intelligence, machine learning, and natural language to remove thousands of person-hours from migration projects. Our innovative technology and approaches have reduced analysis time by 99%, while shrinking migration projects by 50% or more across multiple industries.

Complimentary Madison Advisors Report:
Platform Consolidation Made Easy with InspireXpress

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Omnichannel communications

One platform, unlimited channels

Quadient Inspire, our leading customer communications management (CCM) platform, enables you to create and deliver personalised, compliant customer communications across all channels, from a single centralised platform. It facilitates collaboration across the business, integration within your existing technology ecosystem, and connections that aren’t possible with disconnected business, project or channel-based approaches.

digital lines through a city representing communication connections

Automating Customer Communication Data

Delivering a consistent and pleasant customer experience through the ever growing mix of channels is one of the biggest challenges for companies today.

Kofax Capture automates information that comes into the organisation, whether it's through paper, email, fax, websites and mobile. Streamlining document handling and data capture processes, resulting in accelerated response times to customer communications.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate