Multi-channel document automation in a single scalable platform
Optimise and streamline critical business processes by automating outbound document workflows. Quadient Impress helps companies, like yours, simplify processes, optimise operational costs, improve document integrity, and enhance customer and employee experience, letting you and your staff focus on what matters most.
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Support today's needs and adapt to tomorrow's changing requirements
Quadient Impress’ best-in-class suite of applications and services provide organisations the agility to respond and adapt quickly to ever changing customer, regulatory and environmental demands. Each application works independently or seamlessly together, which allows you to create a customised solution that best fits your current needs and add more applications and services as your business grows and evolves.
Automate manual processes related to the creation, distribution, and output of critical customer communications such as invoices, statements, notices, and letters. Drive employee efficiency and engagement by eliminating repetitive manual tasks that can expose your business to potential errors and risks.
Replace paper-based communications and transition to digital delivery by sending documents through a branded web portal. Impress Portal allows you to securely deliver documents and promote your corporate image through a channel more and more customers prefer. Customers are able to easily access current and past communications at any time, which reduces the number of inquiries on your customer service staff.
Leverage your existing infrastructure and ensure brand consistency by centralising business communications. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for organisations with a remote workforce. Users simply prepare outgoing documents from their desktops and send them directly to your centralised mail production centre or your customer’s dedicated, secure web portal.
Outsourced hybrid mail
What if you could eliminate your mail processes? Our unique outsourced hybrid mail solution removes the distraction and cumbersome process of managing outbound mail, saves employee time and gives you the power to prepare and send mail in just a few clicks, all without leaving your desk.
61% of surveyed organisations reduced their overall costs by 25% or more using Quadient Impress
52% of surveyed organisations realised at least a 50% reduction in time spent processing mail
Quadient’s Business Process Automation solutions have streamlined our operations and saved employees time.
Utility Billing Manager, City of Leon Valley
We have a much more efficient document creation, management and delivery process now. The whole process now takes less than 60 minutes.
Chief Operating Officer, TriArch Real Estate Group