Business Benefits

Revamp click and collect

Revamp click and collect

Make the retrieval of online orders faster, easier and more convenient. Provide instant branded notifications via email or SMS to alert customers the moment their package is ready for pick-up. Fast and error-proof – whether retrieving a package or returning an order.

Drive Incremental Revenue

Drive Incremental Revenue

Integrating click & collect options expands your customer base – increasing foot-traffic to your location and driving additional in-store purchases.

Improve employee efficiency

Improve employee efficiency

Empower your employees by enabling them to focus on in-store engagement and driving additional sales – not package management. Boost inventory audits and online order fulfillment for increased time savings and a streamlined customer pick-up process.

Click & Collect Solutions

To meet rising eCommerce demands and reduce person-to-person contact, parcel lockers can enable Click & Collect points. This allows retailers to provide a self-serve option for customers to collect packages or make returns without human interaction. Some of the benefits include: 

  • Reduce your delivery costs 
  • Encouragement of further spending in store 
  • Allowing social distancing and contact-free delivery 
  • Customer convenience by picking up their product
  • Collect online orders quickly & simply  
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Customer Feedback

The project offers a swift, innovative and customised service that also saves our teams from having to deal with parcels, which is often a time-consuming process especially during peak periods.

Director of Operations

Decathlon, France

Industry Leading Satisfaction

Book a Free Demo

Fill in your details below and our experts will contact you with a tailored demonstration and show how Packcity will transform your parcel management. You will also receive a Free copy of our Whitepaper- The evolving landscape of last mile parcel delivery

Associations

CUBO
Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate