Jumio is an online mobile payments and identity verification company that provides card and ID scanning validation products for mobile and web transactions.
Jumio’s expanding collections portfolio was difficult for their lean Accounts Receivables team to manage. 20% of the team’s time was spent manually contacting customers and the organisation recognised the need for an automated solution. The challenge was finding a solution that would integrate seamlessly with their existing ERP and tech stack to drive immediate benefits and ensure business continuity.
YayPay by Quadient centralised Jumio’s data from NetSuite and QuickBooks, putting it on a single platform. Finance and sales now work from the same information and are able to deliver a consistent customer experience. Customer communications have been automated and customers now have the ability to view and pay their invoices through a self-service portal.
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