WEBINAR REPLAY - Transforming Accounts Receivable

Improve customer experience

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Learn how to transform your AR process into a world-class customer experience 

WATCH THE WEBINAR REPLAY ON DEMAND

This webinar was originally broadcast on Thursday, January 28, 2021

 

Improving customer experience is the cornerstone of increasing any organisations customer retention rate. Meaning that all points of communication they have with an organisation need to be reviewed to improve efficiencies.

Watch our recorded webinar and where our industry expert host, with over 20 years experience, Sarah-Jayne Martin discusses how investing into your accounts receivable process will not only benefit your organisation, but also the customer. Covering the following topics:

  • The critical importance of making your accounts receivable team an extension of the customer service function
  • How to make customer-centric decisions, while driving improved outcomes for your business
  • Why providing customers with self-service capabilities is a game changer
  • How to drive an exceptional internal experience and build stronger relationships between accounts receivable and sales to create a more collaborative and effective team
Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate