YayPay connects StackAdapt's customer information into a centralised accounts receivables platform

StackAdapt Case Study

StackAdapt is the #1 programmatic native advertising platform, helping North America’s most exceptional digital marketers accelerate customer engagement and acquisition.

StackAdapt had limited transparency across their customer base due to customer data sitting in disparate systems. This impacted efficiency and made it challenging to resolve customer requests and provide a positive experience. This issue was compounded by a lack of automation, meaning every customer communication had to be managed manually.

YayPay by Quadient connected all StackAdapt’s customer information on a centralised AR platform. This provided end-to-end visibility and an intelligent self-service interface where customers could manage payments in their own time. This has improved efficiency of tasks and enhanced the customer experience.

Read the full case study to find out more.

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate