Gated development The Keel, professionally let and managed by Allsop, provides modern rental accommodation through 240 apartments overlooking the River Mersey in Liverpool.
With the increasing popularity of online shopping, The Keel was experiencing an influx of parcels delivered daily for residents. Staff logged each parcel individually, labelling and storing them until residents were able to collect. As volumes increased, more staff time was taken up handling incoming deliveries.
The challenge was to manage a rising volume of parcel deliveries, meeting residents' needs for convenience and security while reducing staff time spent on parcel management.
In 2020, Allsop installed Parcel Pending lockers at The Keel to provide convenient and secure parcel delivery management for the benefit of both residents and staff.
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