Click & Collect Forum 2021 - ALL SESSIONS UK

register to watch the on-demand replay of the entire virtual event

Click & Collect Forum 2021 - ALL SESSIONS

Access the on-demand conference of the first-ever event devoted to Click-and-Collect: Parcel Pending by Quadient Click & Collect Forum.

This exciting event saw more than 100 business leaders across 19 countries attending this 2-hour event.

Our online event brought together retail industry experts and business analysts for inspirational thought leadership strategy discussions, technical breakout sessions, motivating keynotes, and some exciting surprises added in.

The line-up of top industry experts provided a jam-packed schedule as they offer their expertise on the last mile of delivery, the impact of COVID on retailers, retail trends, and much, much more!

Register now by completing the form to access the on-demand video library 

AGENDA:

Keynote with Anne Mezzenga & Christopher Walton, Co-founders of Omni Talk, and Former SVPs for Target Store of the Future.

Anne & Chris presented a TED Talk-style presentation on the future of retail and how the Click-and-Collect and Buy Online, Pick-up In-Store (BOPIS) movements are just the beginning of retail’s transformation.


Analyst Advisory with Jordan Speer, Research Manager at IDC Retail Insights.

Ms. Speer’s research examined how digital technology opens opportunities to better connect and optimize the execution of the end-to-end supply chain from order creation through to order fulfillment.


Virtual Roundtable

The most attended session where some of the leading experts outlined the last-mile customer experience, and how it will evolve over the next five years.

Moderated by Anne Mezzenga with Kyle Monk from British Retail Consortium, Christopher Walton and Jordan Speer.


Retail State of the Union

An engaging joint presentation by Quadient's parcel locker solutions leadership team.

This exciting session had our very own guest speakers outlining the vision of parcel lockers over the next five years, the roadmap for Parcel Pending, and their joint thoughts on the industry at large by 2025.

Register now by completing the form to access the on-demand video library 

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate