Customer Story: Cortland Uses Parcel Pending Lockers To Delight Residents
Atlanta-based Cortland, is a full-service multifamily real estate acquisition, development, and operating entity focused on providing superior living spaces and experiences to its residents. Cortland was struggling to manage the rising tide of incoming package deliveries. When packages arrived, they were accepted by the community team, and, somewhat sporadically, tracked in three-ring binders. There was no formal resident notification system, so residents had to track deliveries themselves, and proactively retrieve their packages during conventional office hours. Cortland working with Parcel Pending looked to implement a secure package management solution and as a result installed parcel lockers at number of their properties.
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