Inspire Flex: customer communications for a digital-first future

Learn how our industry-leading CCM powers exceptional CX that drives value

ccm cx customer communications

Quadient’s enterprise Customer Communications Management (CCM) solution, Inspire Flex, has transformed customer experience for thousands of companies around the world. Inspire Flex enables organizations to create and deliver personalized, compliant customer communications across all channels, from one centralized platform. The latest release offers more than 300 new features designed to enable rapid response to market changes and speed digital transformation by empowering business users to elevate CX and exceed customer expectations through personalized, compliant content across all touchpoints.

Inspire Flex is the world's only fully-integrated, any-premise CCM solution and lets you:  

  • Improve the customer journey faster
  • Enhance customer experience
  • Speed digital transformation
  • Achieve agility
  • Reduce operational costs AND increase value
  • Eliminate silos and reduce IT dependence
  • Reduce compliance risk
  • And deploy in an environment that makes sense for your business. 

Learn how Inspire Flex powers exceptional customer experience and makes you a hero to your customers with omnichannel communications built for a digital-first future.

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate