Secure Lockers in Healthcare Settings
Adapting processes for patient and clinic interactions to improve efficiency and facilitate reduced contact
Across all sectors, organisations are changing the way they work to become more effective and efficient. Striving for convenience and high levels of customer service, they turn to technology and automation to transform processes for speed, cost effectiveness and security. Adding to these goals, organisations are now considering something additional when they transform the way they work: minimised person-to-person contact.
A common point of interaction occurs when people come together to collect or deliver items. Maintaining distance creates a challenge for these two-way exchanges. If the processes that facilitate them must adapt, and cannot, they may restrict activities. In healthcare settings, interactions occur routinely between staff and between staff and patients. If automation can provide greater control over these interactions, it could help reduce person-to-person contact, while providing an efficient way for patients to engage with the healthcare system.
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