Accurate, timely, personalised, and low-cost mail is the foundation of your most important customer communications. Within a growing competitive environment, organisations are under extreme pressure to consistently deliver a satisfying client experience. Ensuring every customer's envelope contains the right documents is more important than ever.  

 

    impress automate

    Digitise, centralise, simplify

    Getting rid of manual processes from your mailroom can help reduce the cost of operations by up to 70% and also help speed up follow on processes such as invoice processing, claims management and order processing.

    MailManager is a simple cost-effective tool that allows you to consolidate documents from different sources (emails, mobile, fax, scanned documents or web forms) into one interface. It allows faster action for administration and customer service.

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    Increase mail production

    Increase mail production while maintaining accuracy

    Impress Automate automates your document preparation and distribution process reducing your exposure to potential errors and risks - such as misdirecting documents to the wrong customer.

    When used with a folder inserter, Impress Automate assigns an intelligent bar code to each document to group, sort, or collate materials, based on your pre-defined business rules ensuring the right documents go to the intended customer.

    • Improve customer experience 
    • Save money on inventory and materials 
    • Ensure customer communications meet security and compliance requirements
    Impress Automate
    folding and inserting machines

    Quadient’s folding and inserting machines make mail prep easier

    Designed for businesses of every size, Quadient offers a range of intuitive Folder Inserter equipment that provides the highest level of productivity and dependability. Our suite of best-in-class document handling equipment includes: 

    • Easy-to-use folding and envelope stuffing machines 
    • Mid-volume stuffing machines 
    • High-volume folder inserter machines 

    Choose the perfect size and model for your business and accelerate your workflow. 

    Centralize critical communications

    Centralise critical communications from anywhere

    Leverage your existing infrastructure and optimise efficiency by centralising ad hoc mail. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for organisations with an on-site and a remote workforce.

    Users prepare, review, and approve outgoing ad hoc documents from anywhere and automatically send them to your mail production centre or digitally to your customer’s dedicated, secure document portal.  

    Impress Dispatch
    Prep and deliver mail without leaving your desk

    Prep and deliver mail without leaving your desk or eliminate internal mailing tasks altogether

    Send one, ten, or thousands of documents in minutes. With Impress Distribute employees can prepare and send physical or digital communications from anywhere whether they are working on-site or remotely. 

    Impress Distribute gives you the power to handle the preparation and delivery of your customer communications from your computer in just a few clicks or offload internal mailing tasks altogether. Print, sort, stuff, meter and deliver mail without leaving your deskUsers upload customer documents via a user-friendly SaaS application for Quadient’s secure mail production facility to handle the rest. Gain full visibility of document tracking and status and monitor activity via an easy-to-use dashboard.   

    Reallocate the time gained to other revenue-driving projects. 

    Impress Distribute
    integrity of sensitive business communications

    Guarantee the integrity of sensitive business communications

    Automated Insertion Management (AIMS) by Quadient provides the highest level of mail piece integrity through file-based processing software and enables control of every aspect of the feeding, folding, and inserting hardware system process. With AIMS, you can rest assured your sensitive business communications are always delivered to the intended recipient. 

    Within a growing competitive environment, business service organisations are under extreme pressure to consistently deliver a satisfying client experience. Ensuring every customer's envelope contains the right documents is more important than ever. 

    Automated Insertion Management
    building layout building layout

    Get more time back into your day

    I mail out over a thousand envelopes a month and having the Quadient inserter fold and seal the envelopes with speed and accuracy is time-saving for me.

    Jessica Landry

    Business Professional, Berkshire Hathaway Home Services

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    Experience

    Experience

    A rich history of world-class leadership

    Backed by the experts

    Backed by the experts

    Gartner, Forrester, and Aspire

    Expertise

    Expertise

    8 billion personalized experiences annually

    Proven results

    Proven results

    97% customer satisfaction rate