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Minimise the risk of lost or stolen items. A unique PIN and barcode are issued to each recipient when their items are ready for collection.



Parcel Pending by Quadient smart lockers accommodate touchless drop off and collection, removing 100% of manual interaction from any physical item handover.

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Smart parcel lockers enable an automated process for collecting parcels and packages without impacting onsite staff.

Reduce operational costs

Reduce operational costs

Take the burden off mailroom and operational staff by eliminating the lengthy process of receiving, logging, storing, tracking, and distributing items. A Parcel Pending by Quadient locker is fully automated, requiring no additional labour to operate

Items are retrieved from the locker using a unique PIN or barcode provided to the intended recipient. Time-stamped and signature-required collections support the secure process, so you can completely remove liability for lost items or incorrect distribution.

Enhance employee happiness

Maximise convenience for employees

The automated delivery process makes the exchange of items drastically faster and easier with instant notifications to alert recipients that they have an item to collect. The locker supports a hybrid workforce, acting as a hub to keep items secure until your employee is ready to collect on their own schedule.

Access can be made available 24/7 for maximum convenience self-service pick-up.

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Barcode on smartphone

Reduce contact

Parcel Pending by Quadient lockers accommodate contactless parcel drop-off and collection. The locker can be opened via the recipient's smartphone, requiring no physical contact with the screen.

Depositing or retrieving a parcel from the locker takes seconds, eliminating long queues and safeguarding employees' health by reducing person-to-person contact.

smiling courier with parcel

Carrier agnostic

Parcel Pending by Quadient parcel lockers are carrier-agnostic, meaning any delivery carrier can make a delivery to our lockers. Courier agents only require a locker access code to drop off or collect packages. 

You can set up any number of employees as internal 'carriers', giving them the ability to deposit items into the locker, for example; mailroom staff, the facilities team or the IT department.

wrapped parcel locker

Fully customisable

Customise your parcel locker with colours or wraps to match your business’ branding or location aesthetics.  

Choose from a selection of locker sizes to meet the needs of your office by accommodating the widest selection of deliveries. There is also the option to add to the configuration should your delivery volumes increase.

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Laptop into parcel locker

Beyond parcel delivery

Outside of parcel delivery and collection, Quadient parcel lockers can be used to facilitate the distribution of business-related materials within a seamless, connected process.

From IT equipment to important documents and maintenance items, your parcel locker will simplify your office’s day-to-day activities within a contactless, intuitive process.  

WTS full system

Mitigate risk

Integrate Quadient Parcel Locker Solutions with our WTS (Web Tracking Solution) software for complete chain-of-custody visibility. By integrating Quadient WTS into your incoming and outgoing mail and item distribution process, you’ll always know exactly where your package or item is at all times - eliminating liabilities related to theft or misplaced items.

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“The Quadient automated locker system is a modern, digital service that has simplified the employee’s journey and has aligned well with Orange’s transformation.”

Employee Experience Project Manager for Orange’s General Services Department


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A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire



8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate