Single source, multiple delivery methods

physical delivery


Consolidate mail from your desktop and send to your centralised mail production facility from anywhere

digital delivery


Send communications digitally through a secure, branded document portal

outsourced hybrid mail


Print, sort, stuff, meter and mail without leaving your desk through an outsourced hybrid mail solution

Many professional services organisations rely on outdated manual and labour-intensive processes to send critical client communications such as invoices, statements and more. Every day external factors, like rising client expectations, government mandates and a remote workforce are adding more complexity to your mailing operations.

Quadient offers user-friendly, scalable solutions that automate your entire client communication workflow to help you meet business challenges now and in the future.

replace inefficient manual processes

Replace inefficient, manual processes

Reduce the time it takes to prepare client communications while ensuring document integrity and security.

Impress Automate eliminates repetitive manual tasks, enabling skilled employees to focus on higher-value work. Automating the document preparation and distribution process reduces your exposure to potential errors and risks – such as sending confidential information to the wrong client. When used with mailing equipment, such as a Quadient folder inserter, the solution manages pre-set business rules based on specific customer criteria to ensure the right document goes into the right envelope.

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digital delivery

Offer digital delivery through a branded document portal

Send critical client communications through an eco-friendly, secure document portal. Impress Portal makes it easy to offer digital delivery as well as promote your brand identity. Impress Portal speeds up the document delivery process by replacing paper-based communications, saving you money on postal costs and mailing supplies, driving faster responses, and accelerating cash flow.

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centralize critical communications

Centralise critical communications

Leverage your existing infrastructure and optimise efficiency by centralising ad hoc mail. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for organisations with an on-site and a remote workforce. Users simply prepare outgoing ad hoc documents and send them directly from their desktops to a centralised mail production centre or to your client's dedicated, secure document portal.

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Prep and deliver mail without leaving your desk

Prep and deliver mail without leaving your desk

Handle the preparation and delivery of important client communications from your computer in just a few clicks. Impress Distribute, Quadient's unique outsourced hybrid mail solution, allows you to print, sort, stuff, meter as well as deliver mail to the post office without leaving your desk. Users upload customer documents via a user-friendly SaaS application for Quadient’s mail production facility to handle the rest.

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Fast, easy and highly predictable Accounts Receivable automation

Collecting cash from customers is the lifeblood of any business. While many aspects of business – sales, inventory and operations, marketing, customer support – have been updated and automated, the basic functions of managing money and cash flow have largely been ignored. Many businesses are wasting time and resources on the day to day cash collection process including emailing, calling, sending invoices, sending statements, reconciling disputes and more.

yaypay dashboard

YayPay by Quadient: smart AR for smart teams

YayPay by Quadient is a SaaS-based predictive and automated AR management solution that helps financial teams perform better, manage receivables more efficiently, and get payments from clients more quickly. By integrating with your existing ERP, CRM, accounting, and billing systems, YayPay combines real-time accounts receivables, analytics, and payment predictions to help businesses increase cash flow. With the automation of manual tasks, leveraging AI and machine learning, Yaypay offers you a 3x improvement in team efficiency and productivity.

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Streamline mail production


Automate mail prep with superior document handling equipment

Within a growing competitive environment, professional services firms are under extreme pressure to consistently deliver a satisfying client experience. Ensuring every customer's envelope contains the right documents is more important than ever.

Quadient’s folding and inserting machines make mail prep easier. Designed for businesses of every size, Quadient offers a range of intuitive document handling equipment that provides the highest level of productivity and dependability. Our suite of best-in-class document handling equipment includes:

  • Easy-to-use folding and envelope stuffing machines
  • Mid-volume stuffing machines
  • High-volume folder inserter machines

Choose the perfect size and model for your business and accelerate your workflow.

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Get mail and parcels out the door quickly, for less

Getting mail out the door is a multi-step process that's easily susceptible to bottlenecks. By streamlining mail production at every stage, from automatically filling envelopes to rapidly posting outbound mail, Quadient solutions create operational efficiencies that help you keep costs in check. Quadient provides several web-based and meter-based software tools to enhance your mailing and shipping operations.  

Support effortless mailing and shipping operations with mailing and shipping solutions by Quadient. Take advantage of cost savings by accessing the most efficient postage costs, so you save on every letter or parcel you send. Access tools that leverage your current relationship with your primary carrier in order to improve tracking, visibility, and budget allocation while adhering to your time and transit requirements. Use Rate Wizard and integrated scales to ensure you calculate the right postage every time (no more guessing and overspending). Promote your brand by overprinting envelopes with marketing messages, logos or slogans. You can even monitor, track and control your postal spend with your online portal - Myquadient.

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certified mail

Simplify the preparation, tracking and storage of mail

Centralise the processing of mail with return receipt and track your documents. Preparing mail with return receipt electronically saves time and money, enabling you to access specific delivery information and images of recipient signatures, all securely stored in the cloud.

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efficient mail process

Process inbound mail in seconds

Designed for businesses of every size, our wide range of document handling equipment including automatic letter openers and paper folders add efficiency to your paper processing from start to finish.

Make a lasting impression with direct mail done right

Quadient offers address label printers and full-colour digital envelope printers. Exceptional print quality plus speed translates into your lowest cost-per-piece and fastest ROI for direct mail and trans-promotional marketing printing.

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building layout building layout

Fifty-two percent of surveyed organisations realised at least a 50% reduction in time spent processing mail.

TechValidate Customer Survey

November 2019

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A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire



8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate