At work and at home we have so many ways to communicate. Email, social media, webchats and, yes, the humble telephone - all keep friends and families in touch and connect companies with customers.
When timescales get squeezed, sometimes there isn’t time to involve suppliers in activities like print runs. Find out how you can cut timelines with Quadient
In this blog series, we are taking the wordy General Data Protection Regulation (GDPR), breaking it up and decreasing the confusion that exists by providing straightforward practical advice.
Keep your customers happy by making sure that invoices or confidential information go to the right person.
Speed up mail distribution and processing. Seamlessly integrate opening, distribution and processing. Increase productivity – save staff time. Improve customer satisfaction. Extract documents without damage. Improve cash flow. Control received mail. Satisfy internal customers.
Suspicious items arriving in post rooms present a serious risk and any threats must be acted on immediately. Such items could pose an explosive or biological threat to employees.
In just one week, on the 23rd March 2020 the Royal Mail is due to update its tariff prices.
The use of scanning equipment can quickly identify such threats, reducing the risk of damage and injury – but routine use of security scanners can provide all kinds of organisations with greater peace of mind.
Find out how MyQuadient help you make more time for work that matters. With MyQuadient, view and manage all aspects of your Quadient equipment with ease
While email, text messaging and social media platforms provide compelling ways to interact with customers, direct mail still has a significant role to play. The key to successful communications is getting the right channel mix.
There is no doubt the recent COVID-19 pandemic has had a significant effect on your daily work life. Like never before, you are facing unprecedented challenges as you try to minimise the impact and find alternatives to maintain the continuity of your business.
An effective way to optimise business mail management is through automation. By implementing an integrated solution businesses can centralise multi-channel communications and then deliver these documents via a dedicated customer portal. Aside from time and cost savings, companies can realise a host of benefits from streamlined communication management, better security and tracking to increased customer engagement.
Ensuring that your customers feel valued is key to building a lasting relationship with them. One way to do this is through targeted messaging and personalisation at every touch point. Offering specific deals, discounts or reaching them through their preferred channel reinforces you are interested in engaging with your customer as an individual versus a number.