Quadient helps FCS Laser meet the change in customer requirements

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Quadient helps FCS Laser meet the change in customer requirements

FCS Laser Mail is one of the UK’s leading print, mail and communications service providers. The Company focuses on assisting its customers with their requirements for high volume and integrity customer and prospect communications. FCS is a full-service provider, offering a broad portfolio of services to clients, including mailing and fulfilment, printing, hybrid mail and digital archiving. Having been established in 1996, FCS Laser Mail has grown significantly, with an impressive customer base, encompassing manufacturers, local authorities, educational institutions and major corporations. The Company prides itself on delivering professionalism, responsiveness and a respect for the confidentiality of its clients and their stakeholders. 

As a major provider of mailing services FCS was cognisant of the changing requirements of its markets and customers. The Company’s customers needs were changing, with an increasing requirement for more personalised physical communications and campaigns.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate