Musgrave Group: Neotrax Case Study

Musgrave Group Powers Payments with Neotrax

Musgrave Group: Neotrax Case Study

After a comprehensive demonstration of Neotrax and its many powerful applications, Musgrave implemented the full document management solution in head office and then deployed ‘thin client’ or ‘lite’ versions to all satellite depots responsible for handling direct debit mandates. Installation was quick and painless and Neotrax integrated flawlessly with Musgrave‘s existing business systems.

All mandates and mandate waivers are now scanned, indexed by account code and stored securely on the group’s internal computer network for instant access by credit control staff. Also, with the seamless integration between Neotrax and Musgrave’s core business management software, SEPA documents can be located by account code, date, IBAN, sort code and company name in an instant from right across the group.

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

96% customer satisfaction rate