Royal Mail franking machine decertification Your questions answered Get in touch Royal Mail franking machine decertification frequently asked questions What does decertification mean? What are the benefits of upgrading to a new Franking Machine? Does franking still make sense for me? What is Mailmark? Why is Royal Mail decertifying standard franking machines? Why should I stay with Quadient? What can I do with my old machine? What happens to my old franking machine when I order a new one? Will there be a change to the postage prices? How long will it take to receive my new franking machine? What do I need to do when my package arrives? Who do I call for additional training? How do I order franking machine supplies? Who do I call if my franking machine is not working properly? How do I make a change to my company’s name or address? Contact us