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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Article

Quadient Takes No. 1 Position in Global Customer Communications Management Software Market Shares


Quadient announced that it has been ranked No. 1 in worldwide CCM 2024 market share, capturing 11% of the market according to the IDC Worldwide Customer Communications Management Software Market Shares, 2024 report.

Article

Japan’s Train Stations Become Parcel Hubs as Quadient and JR East Smart Logistics Expand Smart Locker Capabilities


Quadient announces the activation of parcel shipping services within JR East’s ‘Multi E Cube’ locker network in Japan.

Blog

What Reddit users say about Quadient Accounts Payable in 2026


Discover what Reddit users are saying about Quadient Accounts Payable Automation in 2026. Explore feedback on ERP integrations, OCR, approval workflows, and time savings.

Blog

What are the top ways to implement AI in accounts receivable in 2026?


Learn the best ways to implement AI in accounts receivable in 2026, including practical use cases and a step-by-step rollout for finance teams.

Knowledge Hub Article

Top accounts payable software solutions transforming finance


Compare the top accounts payable software solutions in 2026. Learn what features to look for, how to evaluate AP automation, and why it matters.

Event

Canon thINK Ahead 2026


Join Quadient at Canon Think Ahead 2026 to explore how leading Print Service Providers are evolving beyond print to deliver smarter, more connected customer communications.

Article

E-invoicing mandate for businesses in France: Quadient officially registered as a Dematerialization Platform Partner


Quadient received its official registration number as a Partner Dematerialization Platform (PDP), acknowledging that it meets all the requirements of the new French Finance Law.

Article

Quadient Partners with ScotRail to Introduce Parcel Lockers at Stations Across Scotland


Quadient announces a partnership with ScotRail to deploy Parcel Pending by Quadient automated lockers across Scotland’s rail network.

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W-9 tax information

Announcement

Quadient Earns Great Place to Work® Certification in the United States, United Kingdom and Czech Republic


Quadient earns Great Place to Work® certification in the US, UK and Czech Republic, recognizing its high-trust culture and commitment to employee experience.