aspire ccm cxm leaderboard 2022

A Revamped Leaderboard for an Evolving CCM Market 

The Customer Communications Management (CCM) market is evolving faster than ever. Vendors are bringing their legacy CCM solutions into serverless environments, while others are launching cloud-native, SaaS platforms. At the same time, CCM and CXM are converging, making journey mapping, omnichannel orchestration, and dynamic digital delivery new platform essentials. To reflect the changing state of the market, Aspire fully revamped its CCM-CXM Leaderboard. 

The 2022 Aspire CCM-CXM Leaderboard introduces three new, interactive grids that break out vendors into categories that make it easy to identify the best solution to meet your current and future needs. Quadient is proud to announce that we have positioned as a Leader on all three!

Quadient Offers Complimentary, Premium Leaderboard Access!

Quadient is thrilled to have positioned in the Leaders' quadrant across not one, but three grids: AnyPrem CCM Software, Vendor-hosted SaaS CCM, and Communications Experience Platforms (CXP). In honor of this esteemed recognition, we are sponsoring 30-day Premium Aspire Leaderboard access. 

Complete the form to access the Aspire Leaderboard portal and discover: 

  • Five grids that you can dynamically filter to your key industry verticals and business size
  • Rankings that reflect a marketplace shifting towards a new world of CCM-CXM   
  • Vendors advancing in the emerging Communications Experience Platforms (CXP) space   
  • Why Quadient positioned as a Leader on the AnyPrem, SaaS, and CXP grid 
  • Customer interviews and reported outcomes of Quadient’s Inspire CCM platform 

Secure your free pass to the most customisable analyst research in the CCM market! 

Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organisation. Aspire does not endorse any vendor, product or service included in the Aspire Leaderboard. For tailored RFP support, please contact the Aspire team.

About Aspire 
Aspire Customer Communications Services is a boutique consulting firm specialising in the Customer Communications Management (CCM), Customer Experience Management (CXM), and Customer Journey Mapping (CJM) industries. Through deep market expertise and global insights, Aspire works with Software, Services and Solution providers, and Business Advisories and Private Equity Firms to help them achieve their CCM goals. Find more information about how Aspire is helping organisations navigate the complexities of the customer communications world at