Changsheng Life Insurance's successful integrated printing platform with Quadient Inspire

Changsheng case study

Following the launch of a new campaign in 2016, Changsheng Life Insurance's business volume surged and the throughput of traditional printing platforms was no longer able to keep up with business demands. Electronic policies were becoming more popular, and online delivery was a key area of focus to drive a better customer experience.

Changsheng Life Insurance sought a solution that would meet the increasing demands of their business, and enable them to create, approve and deliver compliant, accurate and personalized communications across all channels, with little reliance upon IT. The firm selected Quadient Inspire – an industry-leading and award-winning customer communications management (CCM) platform that would enable them to bring together and activate the entire organization in the name of better customer experience.

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