FAQ - Supplies

Great question! Does your company currently use the customized or pre-loaded ad slogan? This is one way to consume more ink on the envelope and really get your money’s worth from the ink cartridge, while providing your recipients with a marketing message. You can use this space for your company logo, tagline or a pre-loaded slogan like “Seasons Greetings” or the American Flag, etc. 

Learn more about Neoslogan!

Contact Technical Support to find out how to use the pre-existing slogans in your machine or to order your own, customized logo.

Un-opened and un-used supplies will be accepted for return within 90 days of the original purchase date. You will receive a credit to your Quadient account that can be used toward your next supply order or if you are a rental customer, toward your next rental invoice. Credits cannot be applied toward equipment lease payments.

Quadient offers several shipping options (Orders placed after 5:00 pm CST will be shipped the following business day.):

Ground:   5 - 10 business days

Priority:   2 - 3 business days

Express: 1 - 2 business days 

Customer Service

Customer Service

Customer Service

Answers to Customer Service questions

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Supplies

Supplies

Supplies

Answers relating to Supplies

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Postage

Postage

Postage

Answers regarding your Postage Machine

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Rental Invoices

Rental Invoices

Rental Invoices

Quadient USA Rental Invoices

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Leasing Invoices

Leasing Invoices

Leasing Invoices

Quadient Leasing USA, Inc. Invoices

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Postage Funding

Quadient Postage Funding

Quadient Postage Funding

Formerly NeoFunds and Totalfunds

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate