The Parcel Pending Standard

Consumers around the world demand a seamless parcel delivery and collection experience, whether they’re buying online for in-store pick-up, or having their items shipped directly to them. The...

Consumers are shopping online more than ever. In fact, couriers are experiencing record delivery volumes as more people make purchases online and have them shipped to their homes. As a result,...

This has been an unprecedented year for retail, with COVID-19 stretching brick-and-mortar businesses to the breaking point. traditionally, retailers who focus on Customer Experience (CX) have been...