Multi-channel delivery from a single flexible platform
Whether you have a centralized communications center or many distribution facilities, Quadient® Impress offers complete control over every step of your customer communication processes. It’s all that you need to create compelling, personalized documents and deliver them to the right person, at the right time, through the preferred delivery channel.
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Support today's needs and adapt to tomorrow's changing requirements
Quadient Impress’ best-in-class suite of applications and services provide the agility to respond and adapt quickly to ever changing customer, regulatory and environmental demands associated with the delivery of your customer communications. Each application works independently or seamlessly together, which allows you to create a customized solution that best fits your current needs and add more applications and services as your business grows and evolves.
Automate all processes related to the creation and delivery of your invoices, statements, notices, letters, and marketing pieces. With Impress Automate you can establish business rules for your outbound communications through a browser-based application to streamline your workflows from anywhere, leading to greater efficiency and an overall reduction in delivery errors.
Replace paper-based communications and transition to digital delivery by sending documents through a branded web portal. Impress Portal allows you to securely deliver documents and promote your corporate image through a channel more and more businesses prefer. Customers are able to easily access current and past communications at any time, which reduces the number of inquiries on your customer service staff.
Leverage your existing infrastructure and ensure brand consistency by centralizing business communications. Impress Dispatch consolidates desktop communications from multiple office locations and is ideal for organizations with a remote workforce. Users simply prepare outgoing documents from their desktops and send them directly to your centralized mail production center or your customer’s dedicated, secure web portal.
61% of surveyed organizations reduced their overall costs by 25% or more using Quadient Impress
52% of surveyed organizations realized at least a 50% reduction in time spent processing mail
Quadient’s Business Process Automation solutions have streamlined our operations and saved employees time.
Utility Billing Manager, City of Leon Valley
We have a much more efficient document creation, management and delivery process now. The whole process now takes less than 60 minutes.
Chief Operating Officer, TriArch Real Estate Group