Enhance the customer experience

Packcity retail

Make the retrieval of online orders faster, easier, and more convenient. Quadient Parcel Lockers provide instant notifications to alert customers the moment their package is ready for pick-up. Customers collect parcels quickly with no queuing required. E-commerce organisations without brick-and-mortar locations have the opportunity to take advantage of significant cost savings and convenient return processes by offering secure pick-up and drop-off (PUDO) in a centralised location. 

Improve efficiency

Packcity retail

Create a new customer experience and provide a more streamlined, innovative package pick-up and drop-off (PUDO) process by incorporating a Quadient Parcel Locker into your retail location. When integrating a parcel locker into your store, employees will gain back valuable time usually used to handle new in-store deliveries and customer package pick-up. With the additional time gained, staff members will be able to focus more on their other essential responsibilities, such as in-store engagement and inventory audits.

Drive incremental revenue

Packcity retail

By introducing a Quadient Parcel Locker Solution into your store or retail location you will drive additional in-store purchases, increased foot traffic, and improve online sales. Strengthen your brand with a state-of-the-art, customisable solution that will enhance your customers' experience and expand loyalty to your brand. 

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate