Improve the moments that matter:

Improve the moments that matter:

Notices, statements, enrollment processes, correspondence, notifications.

Compliant, omnichannel content

Generate content that is:

Managed by business users, governed by approval processes, mobile and digital ready

Compliant, personalized communications

Create constituent communications that are:

Compliant with regulations, personalized, omnichannel

One platform, unlimited channels.

One platform, unlimited channels.

Quadient Inspire enables you to deliver personalized, compliant constituent communications across all channels, from one centralized platform. It facilitates collaboration, integration, and connections that aren’t possible with disconnected project or channel-based approaches.

By unifying your communications infrastructure, Quadient Inspire helps local, state, and federal agencies reduce costs and deliver additional timely communications to citizens.

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Empower the business user, reduce silos

Empower the business user, reduce silos

Reduce strain on IT by empowering business users to make simple content changes quickly and easily. With Quadient Inspire, business users may be given access to pre-defined content blocks through a web browser. Administrators specify which templates may be accessed by whom and what changes may be made to ensure consistency and compliance.

Quadient Inspire’s synchronized omnichannel preview then enables managerial staff to review the output in every format (mobile, tablet, web, etc.) for fast approval.

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Increase agility, reduce risk

Increase agility, reduce risk

Reduce compliance risk and improve efficiency by enabling compliance, legal and line-of-business teams to collaborate throughout the communications creation and approval process. Quadient Inspire pulls data from anywhere to populate a single approved template with business rules in place for displaying product and location-specific regulatory content that is locked down to safeguard compliance. Share, route, approve and track changes with a full audit trail.

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Improve citizen satisfaction

Improve citizen satisfaction

Clear, concise communications 
Reduce inbound call volumes by making statement information and citizen correspondence easy-to-understand with interactive charts, graphs, and sliders. When appropriate, combine documents into one communication to take advantage of postal savings. 

Digital enrollment 
Make enrollment in new programs and services quick and convenient with digital forms that are pre-populated with constituent data and include eSignature capabilities. Encourage citizens to move to fully trackable electronic communications to save printing and postage costs.  

Decrease costs of servicing constituents

Decrease costs of servicing constituents

The ability to orchestrate the delivery of communications across channels – from mobile to email, SMS and print – maximizes the migration of communications to digital channels, while ensuring deliverability. Combined, these capabilities represent significant cost savings for government agencies.

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Mobile and web content

Step up your mobile game

Personalized mobile and web content can be extremely costly to develop and maintain, as it is often done manually. Quadient Digital Advantage Suite enables you to create responsive, interactive, regulatory compliant, and highly individualized mobile and web experiences quickly and easily from one intuitive interface.

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Speed digital transformation

Speed digital transformation

Quadient technology integrates with your existing legacy IT systems and offers flexible implementation options, including on-premise, hybrid, and cloud solutions. Leverage existing templates, archived content, and data from your core systems to create highly personalized, timely, and accurate communications across all channels.

Archive and retrieve communications

Powerful archive and retrieval for improved citizen experience

Meet today’s compliance standards and improve the experience by providing both constituents and employees with quick access to historical documents and data across all channels. Drive web traffic, and reduce call volumes by empowering citizens to securely access their statements and correspondence through your web portal, on the device of their choice.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

96% customer satisfaction rate