Improve the moments that matter:
Notices, statements, enrollment processes, correspondence, notifications.
Generate content that is:
Managed by business users, governed by approval processes, mobile and digital ready
Create constituent communications that are:
Compliant with regulations, personalized, omnichannel
Quadient Inspire Flex
The only fully integrated, any-premise enterprise CCM solution
Inspire Flex enables organizations to create and deliver personalized, compliant customer communications across all channels, from one centralized platform.
Enable rapid response to market changes and speed digital transformation by empowering non-technical business users to safely design, manage and deliver personalized, compliant content across all channels. It all happens from one easy-to-use platform which eliminates siloed workflows and reduces the need for IT.
Quadient Inspire Evolve
Cloud communications built for the future
Inspire Evolve is a high-performance, SaaS customer communications management solution from Quadient - the world's most trusted CCM solution provider. Inspire Evolve is born from Quadient’s award-winning flagship CCM solution, Inspire Flex, to align with the needs of today’s agile line of business leaders.
Inspire Evolve integrates four components – content author, front office, generate and archive - in a centralized hub within the Quadient Cloud to deliver a seamless experience for your communications teams. Empower teams with the ability to design and deliver secure, personalized digital communications – all with minimal IT strain.
Increase agility, reduce risk
Reduce compliance risk and improve efficiency by enabling compliance, legal and line-of-business teams to collaborate throughout the communications creation and approval process. Quadient Inspire pulls data from anywhere to populate a single approved template with business rules in place for displaying product and location-specific regulatory content that is locked down to safeguard compliance. Share, route, approve and track changes with a full audit trail.
Improve citizen satisfaction
Clear, concise communications
Reduce inbound call volumes by making statement information and citizen correspondence easy-to-understand with interactive charts, graphs, and sliders. When appropriate, combine documents into one communication to take advantage of postal savings.
Make enrollment in new programs and services quick and convenient with digital forms that are pre-populated with constituent data and include eSignature capabilities. Encourage citizens to move to fully trackable electronic communications to save printing and postage costs.
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Decrease costs of servicing constituents
The ability to orchestrate the delivery of communications across channels – from mobile to email, SMS and print – maximizes the migration of communications to digital channels, while ensuring deliverability. Combined, these capabilities represent significant cost savings for government agencies.
Step up your mobile game
Personalized mobile and web content can be extremely costly to develop and maintain, as it is often done manually. Quadient Inspire Flex enables you to create responsive, interactive, regulatory compliant, and highly individualized mobile and web experiences quickly and easily from one intuitive interface.
Speed digital transformation
Quadient technology integrates with your existing legacy IT systems and offers flexible implementation options, including on-premise, hybrid, and cloud solutions. Leverage existing templates, archived content, and data from your core systems to create highly personalized, timely, and accurate communications across all channels.
Powerful archive and retrieval for improved citizen experience
Meet today’s compliance standards and improve the experience by providing both constituents and employees with quick access to historical documents and data across all channels. Drive web traffic, and reduce call volumes by empowering citizens to securely access their statements and correspondence through your web portal, on the device of their choice.
Quadient Named Overall Leader in 2021 Aspire Leaderboard for CCM
Quadient has been named an Overall Leader in the 2021 Aspire Leaderboard for the fourth consecutive year, an online positioning portal that provides a dynamically interactive vendor comparison for customer communications management (CCM) providers.
Access the 2021 Aspire Leaderboard Portal free for 30-days, courtesy of Quadient.