GMC Software is pleased to host this exclusive, invitation only event - an executive luncheon at La Piola, a heritage listed site in Hong Kong on Tuesday, 22 August 2017. With special guest Tom Mouhsian, Principal Analyst (CX and Digital Transformation) from Forrester and Andrew Hellard, Product Marketing Manager at GMC Software, we aim to have a thought provoking and insightful discussion over lunch.
Through the sharing of research and insights, we hope to facilitate a valuable and insightful discussion on topics such as:
- International technology trends making an impact on customer experience (CX) and digital transformation.
- Defining moments in the customer journey that can make or break CX.
- Strategies and methods that significantly impact and benefit your organisation without raising operational costs.
- The importance of data driven, personalised communications at every touchpoint.
- The payback of improving your CX strategy.
Starting at 1:00PM to 3:00PM - guests are welcome to stay longer
Our events tend to book up quickly! To secure your spot at the exclusive luncheon, register today!